Terms of Use


Welcome to the official website of Artifingers.com, operated by INSTITUTE FOR BEHAVIORAL AND MOTIVATION PRACTICES LTD., with its registered office at 11 Edison Street, Sofia, 1111, Bulgaria identification number 175039826.

Before you proceed to browse or make any purchases on our website, we kindly ask you to carefully review the following terms and conditions, which specifically apply to the use of our online store. By continuing to use our website, you acknowledge that you have read, understood, and fully accepted these terms and conditions. If you do not agree with any of the provisions outlined below, please refrain from using our website and its services. If you have any questions or concerns regarding these terms and conditions, please contact us via telephone at +359 (0) 876 692 753 or via email at info@artifingers.com. Prior to completing any purchase, you will be required to confirm your agreement with the applicable terms and conditions.

Furthermore, please note that our online store reserves the right to modify, update, delete, or restrict these terms and conditions, policies, and provided services, always in compliance with legal requirements and fair practices. We are committed to informing you about any modifications, which will take effect from the moment they are published on our website. If you have already made a purchase under the previous terms and conditions, those terms will still apply to the fulfillment of your order.

Intellectual Property Rights and Copyright

All copyrights pertaining to our website belong to Artifingers or third parties with whom we have legally associated.

By accessing our site, you agree to comply with the Intellectual Property Law (Law 2121/1993). The “Artifingers” logo and the domain name “artifingers.com” are the property of INSTITUTE FOR BEHAVIORAL AND MOTIVATION PRACTICES LTD.

Specifically, the photographs of our products displayed on our site are protected under Article 6 of EU Directive 93/98. These photographs are the result of personal intellectual work and are protected as independent creations, regardless of their aesthetic or functional qualities. Any use of these photographs by third parties is permitted only upon obtaining a copyright license from us. Unauthorized use, including copying or reproduction, is strictly prohibited and may result in civil and criminal penalties.

In such cases, our company reserves the right to seek compensation for non-material damages, injunctive relief, and any other legal remedies available to remedy the infringement of our intellectual property rights.

Access to our site does not grant permission to use any text, symbols, logos, or images/photographs without our explicit consent.

General Information

Our website provides comprehensive, accurate, and reliable information about our identity and the products we offer (e.g., product descriptions). However, we cannot guarantee the absence of typographical errors, unforeseen circumstances, or inadvertent mistakes.

Return Policy

As an online consumer, you have the right to withdraw from your purchase within fourteen (14) calendar days, without incurring any penalties or providing a reason, in accordance with Article 5 of Law 2251/1994 on consumer protection, as amended by Law 4512/2018. The 14-day period begins from the day you receive the product, and any requests for return must be communicated to the company beforehand. To initiate a return, please send an email to info@artifingers.com, providing your personal details (name, order number, a brief description of the product with its product number, and optionally the reason for return to help us improve our services). The product should be returned promptly upon receipt.

Returned products must be in their original, undamaged, and unaltered packaging, unused or unworn in the case of jewelry, and must include the original label, authentication card, and sales documents. Upon receiving the returned product and verifying its condition, we will process your refund as soon as possible, using the same payment method you used for the initial transaction.

Products that have been custom-made or personalized according to your specifications are exempt from the right of withdrawal and cannot be returned unless they are defective upon receipt by the customer.

Return shipping costs are covered solely by our company in cases of product defects or errors made on our part (e.g., shipping the wrong product). In cases where the return is due to a change of mind by the customer, the return shipping costs will be borne by the consumer.

After the initial return, all subsequent return shipping costs will be borne exclusively by the consumer, regardless of the reason for the return.

Transaction Security

Thank you for choosing Artifingers.com. We strive to provide you with a secure and enjoyable online shopping experience.